No, we do not offer international shipping. We offer standard local delivery in Singapore within 3 to 4 days at a flat rate of $3.90, and you will receive tracking information once your order has been dispatched. However, delivery will be free for orders over $50.

We want you to be completely satisfied with your purchase. However, due to the nature of our handcrafted and perishable treats, we do not offer refunds for orders once they have been shipped. We will issue a full refund for defective and unopened products within 7 days of receipt. Please contact us immediately if you received a defective product, and we will provide you with instructions on how to return it. We appreciate your understanding.

Our treats are made with carefully sourced, high-quality ingredients that are human-grade, all-natural, and organic. We believe in providing your pets with the best possible nutrition, and that starts with using the finest ingredients. Here's a breakdown of our ingredients: Meats: We use only cruelty-free meats that are grain-free, hormone-free, and free of any added artificial additives or preservatives. We source our meats from sustainable suppliers and ethical producers to ensure the highest quality and ethical sourcing. Veggies & Fruits: We use a variety of fresh fruits and vegetables, carefully chosen for their nutritional value and flavour. These are also human-grade, organic, and free from any artificial ingredients. Other Ingredients: We use only organic, fat-free ingredients with no added additives or preservatives. This ensures that your pet is getting the purest and most natural treat possible. We're committed to transparency, so you can find the ingredients on each product page along with their health benefits. If you have any questions about specific ingredients, please don't hesitate to contact us.

Freeze-drying is a process that removes moisture from food by freezing it and then subjecting it to a vacuum. This creates a shelf-stable treat that retains its flavor, nutrients, and texture. It's a great way to preserve the goodness of fresh ingredients.